by Nick | Aug 11, 2016 | Latest News
Online user experience is a topic that large enterprises spend a lot of time and resources on, but can be ignored by small businesses without budget or specialist resources. On average 95% of visitors will leave your website and never return. Great UX can help with...
by Nick | Aug 3, 2016 | Latest News
A series of new academies will be opened to tackle the serious digital skills gap across the UK, amid demand from companies for more computer-literate staff. An organisation that encourages people to use technology, found that 23% of adults in the UK – an estimated...
by Nick | Jul 26, 2016 | Latest News
In today’s always-on media culture, being able to effectively manage customer relationships is more important than ever. Customers now expect a prompt and personalised response, and to be able to communicate with you on a variety of platforms, which means that as a...
by Nick | Jul 19, 2016 | Latest News
How do customers feel about your company? It’s probably not the easiest question to answer definitively. Customer opinions can vary greatly, and even those who have a positive view of a particular business may like it for different reasons. There are even many who...
by Nick | Jul 12, 2016 | Latest News
Research shows that we spend more time on mobile devices (8h 40m) than on sleep (8h 20m). Merely being able to communicate, contact or work anywhere is part of this mobility, which is continuously driving cloud strategy so that we can – truly – work anywhere. Apps...
by Nick | Jul 4, 2016 | Latest News
Have you ever lost a sale to the retail outlet down the street because your employees didn’t know when an item would be in stock? Have you ever used post-it notes to put a product on hold for a customer, only to find that a member of staff has accidentally sold it to...