Trust is the new currency in business and communication. It’s the foundation for all that you do, and in the information-filled, internet-driven world we live in, it’s more important than ever. In a world inundated by noise, stale messaging and logos, and...
Picture a university; rows of classmates in lecture theatres, each with their own laptop, frenetically taking notes as lecturers offer up their wisdom. Gone are the days of frayed notebooks and cheap, chewed-up pens. But before the humble pen is bid goodbye, it’s...
More than half of workers believe they have to be in the office to get work done, compared with less than a fifth of bosses, new research has revealed. Despite most managers believing that allowing their staff to work from anywhere, very few employees are actually...
Infrastructure as a service (IaaS) cloud revenue is expected to triple to $43.6 billion by 2020, up from $12.6 billion in 2015, according to research firm IDC. The projection, which equates to a compound annual growth rate of 28.2 percent over five years, is based on...
Online user experience is a topic that large enterprises spend a lot of time and resources on, but can be ignored by small businesses without budget or specialist resources. On average 95% of visitors will leave your website and never return. Great UX can help with...
A series of new academies will be opened to tackle the serious digital skills gap across the UK, amid demand from companies for more computer-literate staff. An organisation that encourages people to use technology, found that 23% of adults in the UK – an estimated...
In today’s always-on media culture, being able to effectively manage customer relationships is more important than ever. Customers now expect a prompt and personalised response, and to be able to communicate with you on a variety of platforms, which means that as a...
How do customers feel about your company? It’s probably not the easiest question to answer definitively. Customer opinions can vary greatly, and even those who have a positive view of a particular business may like it for different reasons. There are even many who...
Research shows that we spend more time on mobile devices (8h 40m) than on sleep (8h 20m). Merely being able to communicate, contact or work anywhere is part of this mobility, which is continuously driving cloud strategy so that we can – truly – work anywhere. Apps...
Have you ever lost a sale to the retail outlet down the street because your employees didn’t know when an item would be in stock? Have you ever used post-it notes to put a product on hold for a customer, only to find that a member of staff has accidentally sold it to...